Buster Fetcher® works with the carriers you already use. We claim late refunds for you and flag billing errors, with the proof and the amount.
See what we check for each one.
Refunds on late guaranteed parcels. Every invoice line checked.
Refunds on late Express and timed Ground parcels. Billing errors flagged.
Billing errors on every invoice. Late refunds on Overnight and International Priority.
Every invoice line checked for overcharges and double billing.
Most shippers can’t see what their carriers bill them. This is what that sounds like.
I declare a 7 lb box and somehow get billed for 38 lb.
I’d never know if my carrier overcharged me. They’re not going to flag it.
Carriers reweigh and remeasure my packages after they ship. I have no way to check if it’s right.
I feel like I’m leaving thousands of dollars on the table every year and can’t see where.
I don’t know if my shipping clerk is choosing the right service for every package.
My shipping costs creep up every month and I can’t pinpoint why.
Disputing a carrier charge takes so much effort that we usually just pay it.
I know carriers owe us refunds for late deliveries, but we never claim them.
A few of the most common, across all four carriers.
Canada Post
Weight
Flagged
Billed weight
3.5 kg
Real weight
2.0 kg
You paid for weight your parcel didn’t have.
Purolator
Surcharges
Flagged
Dangerous goods
$14.00
Contents
Not hazardous
Nothing hazardous inside. You paid a hazmat fee anyway.
FedEx
Surcharges
Flagged
Remote rural surcharge
$17.80
Destination
City postal code
Delivered in town, billed like a remote area.
UPS
Billing
Flagged
Invoice of Mar 10
Pkg 1Z…4471
Invoice of Mar 3
Pkg 1Z…4471
Same package, billed on two invoices.
Canada Post
Surcharges
Flagged
Oversize, peak rate
$400
Regular rate
$300
Peak pricing, billed after the peak window closed.
Purolator
Service
Flagged
Billed as
Express 9AM
Shipped as
Express
You paid for a faster service than you used.
FedEx
Weight
Flagged
Additional handling – dimension
$25.80
Box size
Within every limit
The box met FedEx's size rules. The fee shouldn't be there.
UPS
Surcharges
Flagged
Extended area surcharge
Charged
Postal code
Not on UPS's list
Billed a remote-area fee for a city address.
Canada Post
Surcharges
Flagged
Rate on invoice
21.50%
Published rate
19.25%
Canada Post posts the rate every Monday. Yours didn’t match.
Purolator
Service
Flagged
Saturday Service
$25.00
Picked up
Wednesday
A Saturday charge on a weekday pickup.
FedEx
Billing
Flagged
Customs charge, 2nd time
Billed
Customs charge, 1st time
Paid
Same import, customs billed twice.
UPS
Weight
Flagged
Billed weight
11 kg
Declared weight
3 kg
You paid for weight your box didn't have.
Examples are illustrative.
Canpar
DHL
Nationex
Loomis Express
GLS
USPS
More US carriers
Canada Post, Purolator, FedEx and UPS. We claim late delivery refunds for you, and we flag billing errors on your invoices, with the proof and the amount, for you to claim. What we check differs by carrier. Each carrier page has the details.
No. You keep your own carrier accounts and your current rates. We connect to them and do the checking. Late delivery refunds are month to month, and you can cancel anytime. Shipping Monitor is a one-year contract, paid for the year up front or monthly.
Canada Post, Priority, Xpresspost, Expedited Parcel and Regular Parcel are trademarks of Canada Post Corporation. Purolator is a trademark of Purolator Inc. FedEx is a trademark of Federal Express Corporation. UPS and the UPS brandmark are trademarks of United Parcel Service of America, Inc. Other carrier names and logos belong to their owners. Showing them doesn’t mean they endorse Buster Fetcher.
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