Free shipping diagnosis, back in 24 hours.
Nobody's reading your shipping invoices. There are hundreds of them and everyone's busy. We read them, and we usually find the same things: a 7 lb box billed as 38, a Saturday fee on a Tuesday, refunds on late parcels nobody claimed.
We read invoices from
Free. 24 hours. No commitment.
Canadian shippers who let us look
Buster Fetcher® has recovered more than a million dollars for Canadian businesses since 2018.
Most shippers go looking for a better rate. Almost nobody goes looking at the invoice. That's where it actually is.
What you declared against what they billed.
Fees for services you never asked for, on days they didn't happen.
Guaranteed services that arrived late. The carrier owes the shipping cost back.
One number for the period we check, with every line behind it.
The full report is longer than this. These are four of the parts people look at first.
Sample figures, not actual client data. Your report shows your carriers, your parcels and your own totals.
You keep shipping exactly the way you already ship.
Thirty seconds.
Fifteen minutes to set up. Or just send us a recent invoice instead.
Your last 6 months, audited, inside 24 hours. Then we file the claims.
If we find nothing, we say so.
There are about 50 things to verify on every line of a shipping invoice. You do zero of them, and that's not a discipline problem. There's just too much of it. Your carrier counts on that.
The carrier bills the larger of what you declared and what their scanner measured. When the scanner is wrong, you pay for it.
A client shipping camera gear had nothing heavier than 18 lb. One parcel came back billed at 119 lb.
Fees for services nobody chose, on days nothing happened.
One employee kept ticking Saturday pickup. The carrier collected on Friday every week and billed $25 a shipment anyway.
Your negotiated rate against what actually landed on the invoice, plus duplicates and quiet increases.
A client signed a FedEx contract starting March 1. The new rates weren't applied until mid-April. They paid full price for six weeks.
Charged when the carrier decides an address is wrong. Often it isn't.
123 Main Street and 123 Street Main reach the same door. One of them costs $16. Miss an apartment number and it's $16 again.
Parcels past the guaranteed time on guaranteed services. The carrier owes you the shipping cost back.
One parcel arrived at 10:04 against a 10:00 guarantee. Four minutes late, $2,500 refunded.
What comparable businesses pay for the same lanes and volume, measured against what you pay.
Most shippers assume their rates are competitive. The only way to know is to compare them against real accounts shipping the same way.
More than 50 checks, eleven categories, every parcel.
Real numbers from real accounts.
Packages wrapped in plastic film
The carrier read the wrap as oversize and charged the surcharge on every parcel. Nobody had connected the film to the invoice. We did. They stopped wrapping, and the charge went away.
“Honestly, late parcels alone — it commits you to nothing except making money. For anyone hesitating, that’s a good first door.”
Quote from a public panel at RDV Ecommerce 2026. Dollar figure is a real client result, anonymized.
To read your invoices we connect to your carrier billing account with read only access. That means what it sounds like.
Cut our access whenever you want. Your account, your contract and your carrier relationship don't change.
Don't want to connect an account? Send us a recent invoice. We'll run it on that.
Nobody's reading your shipping invoices. We will, and we'll tell you exactly what we find.
Show me my last 6 monthsFree. 24 hours. No commitment.
Yes. The report costs nothing, commits you to nothing, and it's yours to keep. Plenty of people use it internally to fix what they find on their own, take it into a carrier negotiation, or just to finally see what's on their invoices. If you'd rather we handle the claims afterward, we'll walk you through how that works. No pressure either way.
No. You get the report whether or not you talk to us. If you want to walk through it with someone, we're happy to.
Read only access to your carrier billing account, or one recent invoice. No credit card, no contract.
The carriers set that. Billing errors have 90 days everywhere. Late delivery claims close 30 business days after the invoice at Canada Post™, and 15 calendar days at UPS, FedEx and Purolator. The sooner we look, the more is still claimable.
The ones we work with most are Canada Post, Purolator, UPS and FedEx, and we also handle Canpar. Shipping with someone else? Fill out the form anyway and tell us who. We'll take a look and figure out what we can do.
We tell you, and you're out 30 seconds. It's rare. About one parcel in five on guaranteed services turns out to be refundable, and billing errors show up on almost every account we open.
No. We use the same claim process any account holder can use. Your rates don't change and neither does your relationship.
No. You keep your own accounts and our agreement runs month to month.