Canada Post Terms and Conditions

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The On-Time Delivery Guarantee offers replacement service or credit equivalent to the shipping charges if the published delivery standards are not met.

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Purolator Terms and Conditions

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If Purolator delivers a guaranteed Courier Shipment after the applicable guaranteed delivery time on the applicable guaranteed delivery day, Purolator will, upon request by the Customer, refund or credit (at Purolator’s option) the Service Rate and Taxes (excluding any Additional Charges and Customs Clearance Charges) paid by the Customer to Purolator in respect of the Shipment.

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UPS Terms and Conditions

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21. UPS Service Guarantee In the event that UPS fails to complete Delivery or attempt Delivery within the time commitment, UPS, at its option, will either credit or refund the transportation charges for each such Package or pallet, to the payer only, upon request.

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FEDEX Terms and Conditions

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If your FedEx Express package is delivered even 60 seconds later than we promise, you get your money back.[...] If your FedEx Ground package isn’t delivered by midnight on the scheduled delivery day, you’ll get your money-back.

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How it works

Number 1

CREATE YOUR SECURED ACCOUNT IN JUST A FEW MINUTES

Sign up and witness how Buster FetcherTM can improve your profitability and shipping strategy. No contracts, you can opt out at any time.

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Number 2

Start seeing your reimbursement opportunities RIGHT AWAY

We can analyze your shipping history 30 days in the past, to find:

  • Late Shipments
  • Unused Labels
  • Billing Errors
Number 3

TAKE A LOOK AT YOUR OPPORTUNITY REPORT AND START CLAIMING

Your carriers gladly offer reimbursements when it applies. The process can be long and inconvenient. Buster FetcherTM automated the process to make things easier. Check your opportunity report and start claiming money you didn’t know you had.

Select a carrier to view a policy extract:

Postes Canada Purolator UPS Fedex
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Number 4

GET YOUR REIMBURSEMENT DIRECTLY FROM YOUR CARRIER

Buster FetcherTM  claims your reimbursements on your behalf. This means your carrier will reimburse you directly.
Buster FetcherTM will take a percentage of your claims once they are approved.

Number 1

ENJOY THE BENEFITS WHILE BUSTER
FETCHERTM DOES THE WORK

Buster fetcherTM will continuously scan opportunities and claim reimbursements for you. No effort is required on your side.

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Zai Aboulfadl
Directrice e-commerce

“Buster Fetcher’s platform is easy to use, the service they offer is impeccable and their team is dedicated. It allowed us to maximize our delivery performance and customer satisfaction.”

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Number 6

MAKE BETTER SHIPPING DECISIONS BASED ON FACTS

Analyze statistics related to your shipping by date, location and carrier.

Improve your shipping strategy, costs and customer satisfaction.

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START SHIPPING BETTER AND SMARTER

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