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Here is a blog dedicated to demystifying shipping audits, but also and above all to help you grow your e-commerce business: marketing, sales, management, customer service, and the trends you don’t want to miss.
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Since the beginning of the COVID-19 crisis, Buster Fetcher is paying close attention to delivery delays at Canada Post and Purolator. The data coming out of this week shows that our national carrier is still piling on the delays while Purolator seems to be improving for the first time since early May*.
The data coming out of the week of May 24 confirms it yet again: delays are piling up and carriers are not catching up.
Finally, some positive since the beginning of the crisis*
Canada Post and Purolator delivery times are showing signs of improvement at last. During the week of May 17, 2020, Canada Post had a 36.10% overall delay as opposed to 39.91% the previous week.
As for Purolator, its overall delay went from 25.37% during the week of May 10 to 24.60% a week later.
The increased delays are especially striking at Canada Post and Purolator since April 12, 2020, with the week of May 10 setting records in terms of delivery delays at Purolator with delays reaching 25.37%, up from 12.28% a week earlier. One of Buster Fetcher’s customers had delays for 83.91% of his 100 shipments during the week of May 10 compared to delays on 33.33% of 200 shipments a week earlier.
The COVID-19 crisis is greatly affecting Canada Post and Purolator shipping delays since the beginning of April at the expense of online merchants.